Spike

18c Onasagorou Street,                Nicosia, Cyprus, 1011

Monday - Sunday: 10.00 - 20:00

TEL +357 22674131

25, Arch.Makariou Ave, Latsia    Nicosia 2221

TEL + 357 22

Monday - Friday: 11.00 - 18.30

Saturday: 11.00 - 17.00


 

LINKS

Spike works with G.A.P. Akis Express to offer our clients, in Cyprus, next day delivery if order placed before 10:00am. 

  • Pick up at courier's office in your town.

  • Pick up at courier's office in your town.

  • Pick up from our store in Nicosia.

  • Pick up from our store in Nicosia.

 Note: Orders within Cyprus will be delivered in max 2-5 days. You will receive a call from the courier to confirm the time of delivery or that your order is ready to be picked up from their office in your town.​ Orders placed on Friday will be dispatched on Monday. We do not deliver on Weekends and Bank holidays

​​For any further queries or information please contact us.​ Tel:  +357 22 -674131​ / spike5@cytanet.com.cy 

We use the Postal Service of Cyprus for our International Deliveries.
Europe (All Countries)
Middle East, Africa, Asia, Oceania, USA and Canada
Delivery costs are calculated by the weight of the item(s) purchased and show in the final total on the Cart page.

 

For customers in countries outside the EU's customs and VAT Union, the respective country's customs and VAT charges apply. Contact your country's customs authorities for precise information.

Accepted Methods of Payment - PayPal

 

Easy and convenient via secure and encrypted servers at PayPal. To use PayPal you need to have an email address and an account with PayPal. An account with PayPal is free and easy to set up. You can pay via debit/credit card or via your internet banking service. Spike does not charge any fees when you use PayPal.

 

PayPal is one of the safest ways to send money online. 

PayPal never shares or sells your financial information to merchants. Information is automatically sent with a high level of data encryption.       To help safeguard you against identity theft, every PayPal payment is followed by an email confirming your transaction.
For more information please visit PayPal.

Orders will be dispatched as soon as the payment is confirmed.
This method of payment is recommended for European and International customers

How to Return/Exchange An Item

If you have bought the wrong size or simply want something different please return your product within 7 days in its original condition. We will then send you your exchange item and debit your card for the delivery charge. Alternatively, you can visit our shop at 18C Onasagorou, Nicosia.

If you are not completely satisfied with your purchase, simply return the item/s to us in their original condition and packaging within 7 days of your purchase and we will give you a voucher for the corresponding amount, exchange the item for a different size, colour or style if preferred or give you a refund.

Please fill in the enclosed form that came with your purchase and return the goods by G.A.P.Akis Express couriers to: Spike, Nicosia Tel: 22674131

Return Exceptions

 

Goods that have been worn, used, altered or damaged will not be accepted for exchange unless there is a manufacturer defect and this will be determined upon inspection of the goods once they have been returned to us. In the case of a return or exchange, you pay for shipping to us. Remember that the shoebox is part of the goods and if it is damaged you will be charged a

20 Euro fee.

 

If you have purchased an item which is currently not in stock, due to a late delivery from our international suppliers, then we will inform you immediately by email and you may choose to wait for the product to arrive or to have a full refund.

Privacy and Security​​Privacy Policy​​This policy covers how we use your personal information. We take your privacy SERIOUSLY and we will take all measures to protect your personal information.​Privacy StatementWe are committed to protecting your privacy. Authorized employees within the company use any information collected from individual customers on a need to know basis only . We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible Confidentiality ​Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client‟s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.​​​

​What information do we collect?
We only collect information that is related to your order. This includes your:
Billing Address                    

Shipping Address
Email Address
Credit Card Information

How is my information used?
Your information is only used to fill your order. We do not sell or redistribute your information to anyone.

​We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products. ​​

Third party sites

Our web site may contain links to third parties. If you follow a link to any of these web sites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these web sites.

Cookies

What are Cookies?
Cookies are small text files stored on your computer in your web browser. They allow a website to 'remember' certain information, such as your login details and the pages you visited. This can help the website to tailor its offerings to specific users, helping to personalise the users' browsing experience.
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Why do we use cookies?
​​​​We use cookies to enable us to provide you with the best possible experience when you browse our website and allow you to enjoy full use of the online shopping and personalised features available on spike.com

We use cookies on this website for the following purposes:

For technical purposes which are necessary for the operation of this website, such as keeping track of items in your current order basket and enabling you to proceed to checkout to pay for products. To collect statistical information about how visitors are using the website, so we can improve its functionality and measure the success of certain campaigns. To enable us to comply with third party contracts, for example to pay a partner if you have made a purchase on this website by following a link from their website.
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